Fajee Privacy Policy — How Safe Is Your Information With Us

Fajee (fajee.onl) is fully committed to your privacy. This Privacy Policy clearly outlines what information is collected when you use Fajee's website and services, how it is used, who it may be shared with, and how it is kept secure.

This Privacy Policy applies to all Fajee services — website browsing, account registration, gameplay, payment transactions, and customer support interactions. By using Fajee's services, you agree to the terms of this policy.

Fajee collects two types of information — data you provide directly and data collected automatically.

Information you provide:

• At registration — full name, date of birth, mobile number, and email address.
• During KYC verification — a photo of your national ID card or passport.
• At payment — mobile banking number or bank account details.
• Records of conversations with customer support.

Automatically collected information:

• IP address and device information.
• Browser type and operating system.
• Browsing behavior on the website and in-game activity.
• Login time and session information.

Fajee collects information in the following ways:

• Direct provision: Information you provide directly during registration, login, KYC forms, and payment.
• Automatic collection: Through cookies, log files, and tracking pixels.
• From third parties: Limited information from payment processors or identity verification services.

All information is collected with your informed consent. Collecting data covertly or without permission is strictly against Fajee's policy.

Fajee uses your information for the following purposes:

• To create, manage, and verify your account.
• To process and confirm payment transactions.
• To keep gaming services running and resolve technical issues.
• To prevent fraud and money laundering.
• To meet legal and regulatory requirements.
• To send you promotional messages, subject to your consent.
• To improve platform quality and enhance the user experience.

Fajee shares information only in specific circumstances and with specific parties:

Outside of the cases above, Fajee does not share your data anywhere else. Third-party service providers are also required to adhere to the same standard of privacy.

Fajee does not retain your data beyond what is necessary. Retention periods are as follows:

• Account information: For the duration your account is active, and up to 5 years after closure as required by legal obligations.
• Financial transaction details: 5 years, in accordance with anti-money laundering regulations.
• KYC documents: 5 years after verification, or as required by law.
• Log & Browsing Data: Up to 12 months.

Once the retention period expires, data is securely deleted or anonymized and archived.

Fajee uses cookies to enhance your browsing experience. Cookies are small data files stored in your browser.

Types of cookies Fajee uses:

• Essential cookies: To maintain login sessions and ensure security. The website cannot function without these.
• Functional cookies: To remember your preferred language and settings.
• Analytics Cookies: To monitor website performance.

You can manage or disable cookies through your browser settings. However, disabling certain essential cookies may affect website functionality.

Fajee respects your rights over your personal data. Your key rights are outlined below:

Fajee uses world-class technology and processes to protect your data:

• 256-bit SSL/TLS Encryption: All data transfers are encrypted.
• Firewall Protection: Advanced firewall protection to prevent unauthorized access.
• Two-Factor Authentication (2FA): Additional security for account access.
• Regular Security Audits: By third-party specialists.
• Restricted access: Only authorized personnel have access to your data.

Fajee's services are intended exclusively for adults. We do not knowingly collect any information from individuals under 18.

If a minor is found to have opened an account on Fajee:

• The account will be closed immediately.
• All submitted data will be securely deleted.
• A parent or guardian will be notified if necessary.

A note for parents — please monitor regularly whether your child is using any online gaming platform.

Fajee reserves the right to update this Privacy Policy at any time. For significant changes, notice will be sent to your registered email or posted on the platform.

Continued use of the platform after any changes constitutes acceptance of the updated policy. We recommend visiting this page periodically to stay informed of the latest terms.

If you have any questions, concerns, or complaints about this Privacy Policy, please get in touch with us. You can speak directly with Fajee's data protection team.

• Live Chat: Chat with us directly via the website's live chat.
• Email: Write to us at [email protected] with full details.
• Support hours: 24 hours a day, 7 days a week.

We aim to respond to all complaints within 30 business days. If a matter requires more time, you will be informed accordingly.